FAQ
Common Questions
What food do you feed?
We feed Inukshuk Marine 25 to our big dogs, and Inukshuk Marine 16 to the puppies. This will be available to purchase on puppy pick up day.
What health testing do you do?
We do a full genetic health panel on Paw Prints and/or Embark that is specific to Labrador Retrievers. We also do OFA hips, elbows, eyes, and advanced cardiac echo.
Do you have any puppy delivery?
Yes, we ourselves transport via car and plane, so we know they are being taken care of to our standard. We will drive up to 5 hours one way, and charge a mileage fee. Our parents also live in central Florida, and can transport along their route from middle TN to central FL. Anything over 5 hours, we have a pet transport person that we would 100% trust referencing out. We can also fly with the puppy under our seat in a carrier — buyer is responsible for round trip airfare, a $400 flight nanny fee, and $200 in miscellaneous fees including: $150 pet fee, $50 parking fee, and $50 travel meals.
What do you mean my puppy comes with 30 days of free insurance?
This means that we are partners with Trupanion and they offer every puppy we have FREE 30-day insurance. We will provide you with all the information to activate this. If you are interested in continuing coverage through them, there will also be further instructions in your take home folder to do so.
How do I submit a deposit?
Once we have your approved application, deposit agreement, and puppy contract, we will send you an invoice via QuickBooks. On there, it will have a line item for the $500 deposit, and a line item for the $3,000 remaining puppy price. At minimum, you must pay the deposit to reserve a spot, but you can keep that invoice link and continue to pay as you go if that makes it easier for you. The entire invoice must be paid before you take your puppy home.
What will my puppy come home with?
When you pick your puppy up, he/she will come with a Snuggle Puppy, Muletown Labradors hat or shirt (you pick which one), matching biothane slip lead (from Reign Outdoors Co), a blanket with mom's scent, microchip activation, poop bags, and a folder with documents including vet records, AKC registration, pedigree, Trupanion Insurance information, and more.
Do you have a puppy headstart program?
Yes! We offer a headstart program to extend your puppy's stay beyond 8 weeks. This helps keep momentum with potty and crate training, while introducing name recognition, heel, sit, down, stay, and place through positive reinforcement. We encourage planning for 4-6 weeks, but we take it week by week as every puppy progresses differently. If you are late for puppy pick up, your puppy will be automatically enrolled in this program. This is $250/week — please check in advance to see if we have availability.
What discount codes do you have?
Reign Outdoors Co: Muletown5. Alpha Dog Nutrition: MULE15.
Is my puppy deposit refundable?
No, your puppy deposit is non-refundable. The only time we refund deposits is if you are set on a specific color and gender, and we do not have that available. You can either credit it for the next litter, or we will refund it.
Do I get to pick the exact puppy I want?
We do not do "pick of the litter." We do temperament testing when the puppies are older, and place the puppies based off of the type of home the puppy will be going to. We do this because we have puppies that go to family and hunting/hunt test homes, and a family home would not need the high drive puppy. We always tell people to choose a reputable breeder and a litter of their choice, and trust that the breeder will provide a puppy that matches what will be best for them. We do allow gender and color preferences.
Do you allow puppy visits?
For health and biosecurity reasons, we don't do routine puppy visits. Puppies are very vulnerable, and limiting exposure is important. In some cases, limited visits may be considered after first vaccinations (around 6 weeks), but we primarily offer photos, videos, and FaceTime so families can still be heavily involved.
Can we send you pictures/updates?
YES YES YES! We thrive off of hearing how well our puppies are doing. We have puppies from coast to coast, and it makes us so proud to see all of your puppies' accomplishments!
Do you breed any silver or charcoal labs?
We do not breed any dilutes. If you are interested in buying a silver or charcoal "lab," this is not the breeder for you. We unfortunately do not have any recommendations for someone who breeds them responsibly.
What social media platforms do you have?
We have Facebook, Instagram, and TikTok. See the footer of this site for links.
What is your address?
Search "Muletown Labradors" on Google Maps, and our location will pop up.
Do you have a local hotel recommendation?
Hampton Inn Spring Hill. It is in a safe area, with lots of places to eat and shopping. It is 10 minutes from our house.
What is your email?
stephc.white95@gmail.com